Methodology:Post mortem
From Devguid
- How to use
- <YYMMDD> <short description>
- Summary
On Nth of <month> <year>
- Customer Impact
<how did it affect the customer, when did we get it back>
- Timeline
- <timestamp>
x
- <timestamp>
x
- Team action items
- what should we do...
- Possible discussion points
- things to discuss
- Resources
- SQL syntax?
- screenshots?