Methodology:Post mortem

How to use

Name of page: <YYMMDD> <short description>

Summary

On Nth of <month> <year> bla bla happened and the consuqence was... reason about it was bla bla

Customer Impact

<how did it affect the customer, when did we get it back>

Timeline

<timestamp>

x

<timestamp>

x

Team action items

• what should we do...

1. 1. Possible discussion points

• things to discuss